PRIVACY POLICY

We protect any information that you give us when you use our website.

 

We are committed to ensuring that your privacy is protected. We may ask you to provide certain information by which you can be identified when using this website. You can be assured that it will only be used in accordance with our privacy policy. We will never pass on your details to anyone else.

 

We do however reserve the right to change this policy from time to time by updating this page, we would advise that you check this page prior to any purchases to ensure that you are happy with any changes.

 

What information do we collect?

 

In the course of our daily business we normally collect the following information:

 

- Your name or organisation name

- Your telephone/mobile and email addres 

- The nature of your enquiry

 

What do we do with this information?

 

This information helps us to understand your specific requirements and therefore helps us to provide you with a better service. In addition, it also helps us with:

 

- Analysing market trends and customer requirements

Helps us to ensure we are offering the best customer support

Occasionally we send promotional emails which we think you may find interesting using the email address which you have provided

- From time to time, we may also use your information to contact you for market research purposes. This would be exclusively by email  

  and we may use the information to customise the website ensuring you get the most out of your visit

 

In order to ensure that your information is secure and prevent unauthorised access or disclosure, appropriate physical, electronic and managerial procedures are in place to safeguard the information we collect online.

 

Please note that we do not store credit card details nor do we share customer details with any 3rd parties.

 

Our site uses cookies to improve our service. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can be then tailored, gathering and remembering information about your preferences.

 

Our website currently does not have any links to other websites. However, we may in the future add links to our website which we believe might be of interest to our customers.

 

You may choose to restrict the collection or use of your personal information. Please indicate that you do not want the information to be used by us for direct marketing purposes. This can be simply done by emailing us with your wishes to info@forktruckcompany.com.

 

Please be assured that we will not sell, distribute or lease your personal information to third parties unless we have your permission, or are required by law to do so. We may use your personal information to send you promotional information about 3rd parties which we think you may find interesting if you tell us that you wish this to happen.

 

Under the Data Protection Act 1998 you can at any time request details of any information which we hold about you, if you would like a copy of this information please write to The Fork Truck Company (NW) Ltd, Units 4, Merseyton Road, Ellesmere Port, Cheshire, CH65 2AW

 

If you require any further information or assistance on this policy or your information details, please do not hesitate to contact us by email or telephone.